Privacy Policy

SMS Privacy Policy

This Privacy Policy describes how [E.N.V.Y. By Shoals Sugaring] ("we," "us," or "our") collects, uses, and discloses information when you use our SMS messaging services (the "Service").

1. Information We Collect

When you use our SMS Service, we may collect the following types of information:

* SMS Content: The content of the messages you send and receive through our Service. This may include text, emojis, and any other information you choose to include in your messages.
* Sender and Recipient Information: Your phone number and the phone numbers of the individuals or entities with whom you communicate.
* Date and Time Stamps: The date and time when messages are sent and received.
* Delivery Status: Information regarding the successful delivery or failure of messages.
* Usage Data: Information about how you interact with our Service, such as the frequency and duration of your SMS usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

* To Provide and Maintain the Service: To enable you to send and receive SMS messages, and to ensure the proper functioning of our Service.
* To Improve Our Service: To understand how our Service is used, diagnose technical issues, and improve its features and functionality.
* To Communicate with You: To send you important notices, updates, or other information related to our Service.
* To Ensure Security: To detect, prevent, and address technical issues, fraud, or other malicious activities.
* To Comply with Legal Obligations: To meet any applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information in the following circumstances:

* **We do not share, sell, or lease your mobile information or any other personal data to third parties for marketing or promotional purposes, under any circumstances.
* For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
* To Protect Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Retention

We retain your SMS content and related information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

* Access: The right to request access to the personal data we hold about you.
* Rectification: The right to request correction of inaccurate or incomplete data.
* Deletion: The right to request the deletion of your personal data, subject to certain exceptions.
* Opt-out: You can opt-out of receiving future SMS messages from us by replying "STOP" to any message you receive.

6. Security of Your Data

* We implement strict access controls and security measures to ensure that your information is not shared without authorization.

7. Children's Privacy

Our Service is not intended for use by individuals under the age of [e.g., 13 or 16, depending on applicable law]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

9. Terms and Conditions:

* You will receive transactional and account-related SMS messages from us. Message frequency varies based on your activity, but you may receive up to 5 messages per week. Message and data rates may apply.

For help, reply HELP to any message you receive.

**10. Contact Us**

Contact Us: If you have any questions about this Privacy Policy or wish to contact us, please email envyshoals@yahoo.com or call (256) 274-5471